Privacy Policy

Last updated: October 26, 2026

1. Introduction

The company TaskBook Platform (referred to as 'we', 'our' or 'Company') respects your privacy and strives to protect your personal data. This Privacy Policy explains how we collect, use, process and protect your personal data when you use our website at https://task-book.com/ and the application at https://app.task-book.com/.

Please read this Privacy Policy carefully to understand our policies and practices regarding your personal data.

2. What personal data we collect

We collect, use, store and transfer different types of personal data about you, which we have grouped as follows:

  • Identification data: name, surname, username or similar identifier.
  • Contact data: email address, phone number, postal address.
  • Financial data: information about payments and transactions for the processing of subscription payments. Card details are handled by the payment provider. We do not store account or card data used in an online transaction.
  • Technical data: IP address, login data, browser type and version, location, operating system and other technologies used to access our website or application.
  • Profile data: username and password, your preferences, feedback.
  • Usage data: information about how you use our website, application and services.
  • Project data: tasks, servers, documents, chat messages and accesses that you enter in the Service. Accesses saved in the vault are stored encrypted.

3. How we collect your personal data

We use various methods to collect personal data from you and about you, including through:

  • Direct interactions: data you provide when you register on our website or in the application, when you create an account, fill in forms or when you communicate with us.
  • Automated technologies: during your interactions with our website or application, we can automatically collect technical data about your equipment, actions and navigation models.
  • Third parties: we can receive personal data about you from various third parties, such as analysis partners, payment service providers and advertising partners.

4. How we use your personal data

We will use your personal data only when this is permitted by law. Most commonly, we will use your personal data in the following circumstances:

  • For the provision and administration of our services.
  • For the processing of payments for subscriptions.
  • For the management of your relationships with us.
  • For the improvement of our website, application and user experience.
  • For the sending of notifications about the Service, changes and events.
  • For marketing purposes (with your consent).

5. Transfer of data

We can transfer your personal data to the following parties:

  • Service providers who provide IT and system administration.
  • Professional consultants, including lawyers, banks, auditors and insurance companies.
  • Tax and regulatory authorities that require reporting of processing activities in certain circumstances.
  • Payment service providers for the processing of your payments.

We request all third parties to respect the security of your personal data and to process them in accordance with the law.

6. Data security

We have implemented appropriate security measures to prevent accidental loss, unauthorized access, use, modification or disclosure of your personal data. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who need to know in order to fulfill their obligations.

7. Data storage

We will store your personal data only for as long as is necessary for the purposes for which we collected it, including the fulfillment of any legal, accounting or reporting requirements.

8. Your rights

In accordance with the data protection laws, you have certain rights in relation to your personal data, including:

  • The right to request access to your personal data.
  • The right to request the correction of your personal data.
  • The right to request the deletion of your personal data.
  • The right to object to the processing of your personal data.
  • The right to request the restriction of the processing of your personal data.
  • The right to portability of data.
  • The right to withdraw your consent.

9. Data deletion

You can request deletion of your personal data by writing to support@task-book.com with the subject “Data deletion”.

We process deletion requests within 30 days. Data we are required to keep by law (for example, accounting records) is deleted after the mandatory retention period expires.

10. Cookies

On the TaskBook Platform landing page we may use Google Analytics cookies (including via Firebase Analytics) and the Meta Pixel to understand how visitors use the site. These cookies are optional and are loaded only after you consent via the cookie banner. You can accept or decline them and change your choice at any time via “Cookie settings” in the site footer.

After you accept, the Meta Pixel records a page view, and a lead event when you choose Start free. Signup links keep any utm_ parameters that were already on the page address.

11. Changes to the privacy policy

We may update our Privacy Policy from time to time. We will notify you about any changes by posting the new Privacy Policy on this page and updating the "last update" date at the top.

12. Contact information

If you have questions about this Privacy Policy or how we process your personal data, please contact us:

  • Legal company name: TASK-BOOK S.R.L.
  • IDNO: 1023600050014
  • Legal address: Moldova, mun. Chisinau, str. Alba-Julia, 21, of. 1
  • Physical address: Moldova, mun. Chisinau, str. Alba-Julia, 21, of. 1
  • Phone: +373 60 66 60 29
  • Email: support@task-book.com